Hyatt Gift Card FAQs

NOTE: In most cases, the below information provided for Hyatt Gift Cards also applies to Hyatt eGift Cards unless a plastic Hyatt Gift Card is specifically mentioned. For a list of full Terms & Conditions of Hyatt Gift Cards and Hyatt eGift Cards, please visit the Terms and Conditions Page.

Hyatt Gift Card Basics

What is a Hyatt Gift Card?

A Hyatt Gift Card is an electronic card or plastic card that can be purchased at www.hyattgiftcards.com and can be redeemed at participating Hyatt hotels in most countries in North America (Includes Canada), Mexico, Caribbean, Central America and South America. A list of participating locations can be viewed here.

Do Hyatt Gift Cards expire or have any fees?

No, Hyatt Gift Cards do not expire or carry any fees.

Is there a minimum amount and/or maximum amount I can put on a Hyatt Gift Card?

Yes. Hyatt Gift Cards have a minimum value of $25 and maximum value of $2000. You cannot buy any more than $10,000 of Hyatt Gift Cards within the same day.

Are Hyatt Gift Cards transferable?

Yes. A recipient can pass them on to a friend, relative, associate, etc. to use.

Do I have to be a guest at the hotel to use Gift Cards?

Hyatt Gift Cards can be used whether the card holder is a guest or not of the hotel.

Do I receive World Of Hyatt points when I purchase Hyatt Gift cards?

Yes and No. Hyatt Gift Card purchases are not eligible to earn World Of Hyatt points directly from Hyatt, however, when using the Hyatt Credit Card from Chase, 1 point per $1 spent will be earned.

Do I receive World Of Hyatt points when I redeem Hyatt Gift Cards?

Yes, when redeeming a Hyatt Gift card, points will be earned on eligible purchases

Buying & Sending

Can I change the value of my Hyatt Gift Card purchase or cancel the transaction?

We're sorry but all Hyatt Gift Card transactions are final. If you want to increase the Hyatt Gift Card value, then a new transaction will be required.

How can I purchase Corporate Gift Cards and Certificates?

The business-to-business offerings of Hyatt Gift Cards, Hyatt Nights Certificates, and Hyatt Check Certificates will be discontinued effective December 30th, 2016. There is no limit on the quantity that can be purchased as long as the purchase is made by 12:00pm CST on December 30th, 2016. All 2016 pricing will remain active until the purchase deadline on at 12:00pm CST on December 30th, 2016. The 2016 participating locations realignment will remain in effect for the life of all Hyatt Nights Certificates. All existing gift cards and certificates will continue to be honored and current redemption procedures will remain in place. There will be no future exchanges, extensions or refunds on any Hyatt Gift Cards or Certificates.

Redeeming

Where can I use my Hyatt Gift Card?

You may use your Hyatt Gift Card at participating Hyatt hotels in most countries in North America (Includes Canada), Mexico, Caribbean, Central America and South America. This includes Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt, Andaz, Hyatt Centric, The Unbound Collection, Hyatt Place, Hyatt House, Hyatt Zilara, Hyatt Ziva, Hyatt Residence Clubs. A list of participating locations can be viewed here. Hyatt Gift Cards are good toward the purchase of room stays, dining, spa services and more.

Can I use Hyatt Gift Cards internationally?

Presently Hyatt Gift Cards are valid at participating Hyatt hotels in most countries in North America (Includes Canada), Mexico, Caribbean, Central America and South America. A list of participating locations can be viewed here.

Issues

You can also call us at (866) 668-5702 between the hours of 7:30AM to 11:30PM CST or click ”Contact Us” page listed on www.Hyattgiftcards.com