Terms & Conditions

Hyatt Gift Card and Hyatt e-Gift Card

Use of this card constitutes acceptance of terms. Certain purchases (e.g., hotel stays) may have a minimum age requirement. Card may be applied to eligible purchases at participating Hyatt hotels in North and South America (for a list of participating hotels, see www.hyattgiftcards.com). Card may not be used outside of North and South America. Eligible purchases do not include casino purchases, advanced purchases, deposits, crew rates, payments for meetings, catering or group functions, negotiated rates (including volume, group, contracted, or other rates that have been previously negotiated and agreed in writing whether paid on a group or individual basis), and goods/services purchased through or provided by third parties. All other purchases made at participating Hyatt hotels are eligible. Card is issued in USD. Value of card will be converted into local currency for redemption at hotels that use currency other than USD (at the hotel’s established exchange rate). Card carries no value until activated. Card is not returnable, refundable or redeemable for cash, and may not be resold or transferred for value, except to the extent required by law. Lost, stolen or damaged cards will not be canceled or replaced without card number and proof of purchase. Card does not expire. Card and these terms are governed by Maryland law without regard to its choice of law principles. Hyatt and related marks are trademarks of Hyatt Corporation. For balance inquiries, see hyattgiftcards.com or call 866-784-0540. Gift card sold by Hyatt Fulfillment of Maryland (or its authorized resellers).  Cards transferred fraudulently, unlawfully, or otherwise in violation of these terms, are subject to cancellation. Hyatt reserves the right to institute additional security and verification procedures at the time of card redemption for fraud prevention. ©2018 Hyatt Fulfillment of Maryland. All rights reserved.

Hyatt Nights Certificate

The Hyatt Nights certificate is issued by Hyatt Fulfillment of Maryland, Inc. and is redeemable only at participating Hyatt hotels listed at www.hyattincentiverewards.com. Hyatt reserves the right to modify the list of participating hotels at any time, including level changes. Reservations already booked at a hotel that subsequently changes levels will be honored at the originally booked level. Valid for 1 stay of 1 night, in a standard, single or double occupancy room at any 1 participating Hyatt hotel and expires on the date printed on the front, except where prohibited by law. Standard room type determined by hotel. Any unused portion of certificate is lost. Use is subject to room availability, blackout dates and other travel restrictions. Valid only for room rate and associated taxes. Not valid for food, beverage, casino, resort or service fees or incidentals. World of Hyatt points not awarded for use of this certificate. Advance reservations made with certificate code required. Except for combinations with other Hyatt Nights Certificates, may not be combined with other certificates, offers, group travel, tour packages, conventions, or special rate programs and may not be applied to prior stays. Except as required by law, not redeemable for cash or other substitutions, not replaceable if lost, destroyed, stolen, or expired, and void if altered, reproduced, transferred or sold. Any unauthorized use constitutes fraud. Original certificate, I.D. and credit card will be required at check in. Void where prohibited by law. Governed by the laws of the state of Maryland, USA. Hyatt and related marks are trademarks of Hyatt Corporation. ©2017 Hyatt Fulfillment of Maryland. All rights reserved.

Hyatt Nights All Inclusive Certificate

This certificate is valid for one (1) night for up to two (2) people in a standard room, double-occupancy at participating all inclusive Hyatt Ziva and Hyatt Zilara properties listed at www.hyattincentiverewards.com. This certificate is not valid at any other Hyatt property. At Hyatt Ziva properties, certificate is valid for adults or children. Hyatt Zilara properties are adults only (16 and above unless otherwise noted) and certificate is not valid for individuals under 16 at Hyatt Zilara properties. Certificate expires on the date printed on the front of the certificate, except where prohibited by law. Hyatt reserves the right to modify the list of participating properties at any time, including level changes. Reservations booked at a property that subsequently changes levels will be honored at the originally booked level. Standard room type determined by each property. Any unused portion of certificate is lost. Advance reservations made with certificate offer code required, and use is subject to room availability, blackout dates and other travel restrictions. Valid only for rate and associated taxes. Not valid for food, beverage, casino, resort or service fees or incidentals that are not included with your stay. World of Hyatt points not awarded for use of this certificate. Certificate may not be combined with other offers, group travel, tour packages, conventions, or special rate programs and may not be applied to prior stays. Except as required by law, not redeemable for cash or other substitutions, not replaceable if lost, destroyed, stolen, or expired, and void if altered, reproduced, transferred or sold. Any unauthorized use constitutes fraud. Original certificate, ID and credit card will be required at check-in. Void where prohibited by law. Governed by the laws of the state of Maryland, USA. Hyatt and related marks are trademarks of Hyatt Corporation and its affiliates. ©2017 Hyatt Fulfillment of Maryland. All rights reserved.

Hyatt Check Certificate

The Hyatt Check Certificate may only be accepted in increments equivalent to or in excess of the face value toward eligible purchases equivalent to, or in excess of the face valued at participating Hyatt Hotels and Resorts. Multiple Hyatt Check Certificates will be accepted individually only in such increments in excess of their face value. Locations are subject to change without notice and acceptance varies by property. Not valid for Casino charges, concessions within the hotel not owned or operated by Hyatt, packages or rates that require advanced purchase or deposit, deposits, payments for meeting, catering, and group functions, negotiated volume rates (whether paid by the group or on an individual basis) for example, negotiated volume business, organization, meeting, convention, and crew rates. Negotiated volume rates are special rates that have been previously negotiated and agreed to in writing by a business, individual, organization or association in exchange for a “volume” or block of rooms. In the United States and Puerto Rico the total charged will be reduced by the face value of the Hyatt Check Certificate. Outside of the United States and Puerto Rico, the total charges will be reduced by converting the USD value of the Hyatt Check Certificate into local currency according to the daily exchange rate at the hotel. If a transaction exceeds the Hyatt Check Certificate’s face value, the user must pay the difference. The Hyatt Check Certificate is not replaceable if lost, destroyed or stolen. Hyatt Check Certificate does not expire. Void if altered, photocopied, or reproduced. Terms are void where prohibited by law. The use of Hyatt Check Certificates at certain destinations shall be subject to respective government approvals, regulations, restrictions and applicable taxes. Terms and Conditions of the Hyatt Check Certificates are governed by the laws of the state of Maryland, USA without regard to its choice of law provisions. Hyatt Check Certificate is void if sold for cash or other consideration. Hyatt Hotels & Resorts encompasses hotels and resorts managed, franchised, or operated by subsidiaries and affiliates of Hyatt Hotels Corporation. Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt, Andaz, Hyatt Centric, The Unbound Collection, Hyatt Place, Hyatt House, Hyatt Zilara, Hyatt Ziva, and Hyatt Residence Club, names, designs and related marks are trademarks of Hyatt Hotels Corporation.



If the Hyatt Check Certificate is received as a premium, as a part of a loyalty program, or other non-cash transaction, these additional terms and conditions shall apply:

  1. Please see the front of the Hyatt Check Certificate for its expiration date.
  2. No credit or change will be given on any unused portion of the Hyatt Check Certificate.
  3. Hyatt Check Certificate is void if sold for cash or other consideration

For questions regarding use of Hyatt Check Certificates, applicable rates or more information, call (800) 555-0233 or contact your hotel of choice. ©2017 Hyatt Fulfillment of Maryland. All rights reserved.

Hyatt Stay Certificate

The Hyatt Stay Certificate is redeemable only at participating Hyatt hotel locations listed at www.hyattincentiverewards.com. Locations are subject to change without notice. This certificate is valid for the number of night indicated on the front. Certificate is good for one continuous stay comprising consecutive nights at any one participating Hyatt. No credit will be issued for any certificate that is not fully used. Accommodations are subject to availability and certificate level at time of reservation and blackout dates may apply due to seasonal periods or specific events. Valid for a standard guestroom at Hyatt hotels and Hyatt Place and a one bedroom suite at Hyatt House, single or double occupancy. Valid only toward the guestroom rate and associated taxes. Not applicable for food, beverage, service, or incidental charges. World of Hyatt points will not be given for the value of this certificate. Reservations for you Hyatt Stay Certificate must be made in advance by calling (800) 555-0233 in the U.S. or you’re nearest Worldwide Reservations Centre. The certificate code must be provided when making reservations. Normal arrival and departure restrictions apply. The availability of certificates at and travel to and from, and certain destinations shall be subject to respective government approvals, regulations, restrictions and applicable taxes. This certificate is not combinable with Upgrade certificates, other promotional certificates, group travel, tour packages, conventions, or special rate programs. Not redeemable for cash or other substitutions, not replaceable if lost, destroyed, stolen, or expired, and void if altered, photocopied, or reproduced. Any unauthorized sale, reproduction or distribution constitutes fraud. Tax liability, if any, including disclosure, are user’s responsibility. Certificate void if sold for cash or any other consideration. The original certificate and identification will be required when you check in. Hyatt reserves the right to request a form of security deposit in advance for expenses not covered by the certificate. This certificate will not be extended beyond the expiration date. Terms are void where prohibited by the laws of the state of Maryland, USA. Hyatt Hotels & Resorts encompasses hotels and resorts managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt, Andaz, Hyatt Centric, The Unbound Collection, Hyatt Place, Hyatt House, Hyatt Zilara, Hyatt Ziva, and Hyatt Residence Club, names, designs and related marks are trademarks of Hyatt Corporation. ©2017 Hyatt Fulfillment of Maryland. All rights reserved.