Hotels Gift Card F.A.Q

Q: Do Gift Cards have an expiration date?

A: Gift cards do not expire and absolutely no fees are charged.

Q: Where can my gift card be used?

A: Gift cards are accepted at locations listed here. For instance, a Mason Street gift card can be redeemed at the Grand Geneva Resort or WELL Spa. Within a hotel, gift cards can be redeemed at any outlet (restaurant, spa, golf, etc.) including room accommodations.

Q: Can a Marcus Hotels gift card be redeemed at Marcus Theatres?

A: Yes, Marcus Hotels and Marcus Theatre gift cards are interchangeable.

Q: How can I purchase gift cards in bulk quantities?

A: Bulk orders can be placed via phone by calling 414.905.1185. We can customize your order and work with you for special corporate incentives.

Q: How do I check my balance?

A: Check your physical gift card balance at this link: Marcus Gift Card Balance.

Q: Where can I purchase a physical gift card?

A: Gift cards can be purchased online or in person:
Purchase online at www.marcusgiftcards.com
Purchase at any participating hotel, restaurant, lounge, or spa. A complete list of valid locations are available here.

Q: Where can I use my Holiday Promotional Bonus Card?

A: Bonus cards are NOT accepted at Marcus Theatres, but are accepted at all participating hotels, restaurants, and spas listed on our valid locations page here.