Hotels Gift Card F.A.Q

Q: Do Gift Cards have an expiration date?

A: Gift cards do not expire and absolutely no fees are charged.

Q: Where can my gift card be used?

A: Gift cards are accepted at valid locations listed here. Marcus Hotels & Resorts Gift Cards, both physical and eCard(s), can be redeemed at any valid location. For instance, a Mason Street gift card can be redeemed at the Grand Geneva Resort or WELL Spa. Within participating hotels, gift cards can be redeemed for single guest room accommodations and at the following outlets: restaurant, bar, spa, or golf. Marcus Hotels & Resorts Gift Cards, both physical and eCard(s), cannot be used towards the purchase of gift cards, Saint Kate Online Store, SafeHouse Online Store, group hotel room blocks, or banquet and catering events.

Q: Can a Marcus Hotels gift card be redeemed at Marcus Theatres?

A: Yes, Marcus Hotels and Marcus Theatre gift cards are interchangeable.

Q: How can I purchase gift cards in bulk quantities?

A: Bulk orders can be placed via phone by calling 414.905.1185. We can customize your order and work with you for special corporate incentives.

Q: How do I check my balance?

A: Check your physical gift card balance at this link: Marcus Gift Card Balance.

Q: Where can I purchase a physical gift card?

A: Gift cards can be purchased online or in person:
Purchase online at www.marcusgiftcards.com
Purchase at any participating hotel, restaurant, lounge, or spa. A complete list of valid locations are available here.

Q: Where can I use my Holiday Promotional Bonus Card?

A: Bonus cards are NOT accepted at Marcus Theatres, but are accepted at all participating hotels, restaurants, and spas listed on our valid locations page here.